The New Zealand Diploma in Information Technology – Technical Support (Level 5) course will provide learners with a firm foundation in Information Technology and understanding of the role, importance and the potential impact of Information and Communication Technology within diverse organizational and societal contexts.

This course provides essential knowledge and skills on features and functions of networking components, installation, configuration, support and troubleshooting of network hardware, protocols and services. The component adopts a hands-on approach to equip learners with these essential knowledge and skills.